It is rare that in our fast pace society that individuals feel so compelled as to take the time out of their busy day to write a letter of thanks and pleasure about the customer service they have received. However, I felt obliged to write and tell you how outstanding I feel the service that your site-super "Lino" has given to my fianc'e and I. We have found Lino to be helpful, accommodating, patient, honest and extremely polite. The few issues that have arisen during the construction of our new home at Scenic South were swiftly taken care of when brought to his attention.

As this is our first home, there is obviously some excitement and anxiety that goes along with making such a huge purchase. Your staff has been helpful, professional and efficient with both of us at all times. Lino and your staff have ensured our future business and we will definitely refer Starward Homes to our family and friends.

You should feel proud to have people like Lino manning your front lines. He should be commended, as he is an excellent depiction of what Starward Homes stands for and the service that you provide. Thank you for taking the time to read my letter and please pass on our compliments to Lino and your staff. We have thoroughly enjoyed each phase of this very big step in our lives.

The Village Collection at Scenic South Owner
July 2003

April 2006

Mr. Campbell, Mr. Szostak, and the Staff of Starward Homes:

This letter comes late but nonetheless sincere. My husband and I would like to thank all the people involved in the purchase of our Starward Condo. We are extremely happy with our choice and without the expertise of Jackie Frame and Mr. Szostak we would not have the handicapped accessible home which was made to accomodate my husband with M.S. We moved in August 2005 and one week after moving in, my husband became very ill. After 7 months in 3 different hospitals, he finally came home.

I wanted to let you know what a wonderful staff you have. Whenever I needed something taken care of, I filled out my paperwork and my concern was addressed promptly. No problem seemed to small and I thank you for making this part of my life go so smoothly.

My husband has been home for one month and we have enjoyed our home very much. The changes made to accomodate him have been wonderful and made the transition from hospital to home that much easier. We have had many visitors and everyone has been very impressed with our home which speaks volumes as to the design and workmanship of our home.

Thank you again for helping me bring my husband home to a wonderful environment. Without this home and the modifications made, he would still be in long term care. With the prospect of the clubhouse, we look forward to improving both our lives.

Garth Trails: The Village Owner

July 2007

We now have one month under our belt at Garth Trails and are very happy.  We love our house and feel like we are on a vacation except I don't have to do so much unpacking on a holiday!!!  Our fence has been erected and the deck was completed this week.  It's wonderful to be outdoors again - a bit dusty, but that just means we have to quench our thirst!  Stop by any time you are in the neighborhood, we would be pleased to see you. 

Sadie & Jim Kennedy
Garth Trails Owner

August 2006

You will remember that you attended a meeting at my home to discuss the colour of the railing leading to the loft area in my "Brideford" home. You did agree that the choice of stain was not an appropriate choice of colour to match both the hardwood floors and my furniture. Please accept my sincere thank you and appreciation for agreeing to allow the change of stain. I am so pleased with the changes - everything matches and it looks great.

I would be amiss if I did not mention that Peter (the painter) was most co-operative and a big help in getting the perfect colour. Also, it was a pleasure to have him working in my home! I gladly recommend Starward Homes and all of its staff and workmen to my friends.

Once again, Thank You!

Scenic Bungalow Owner

May 2006

Quality built homes with emphasis placed on people.

Garth Trails: The Village Owner

April 2006

The staff did everything possible to assist my ailing wife and I in the purchase and decorating. They even came to her funeral and sent flowers. When they say "The Starward Family" it is not just a slogan, I really believe that is how they feel. Bless them all, especially Jackie Frame.

Garth Trails: The Village Owner

April 2006

Starward Homes have proven to be most reputable and we feel they really care about their homeowners in all aspects of purchasing a home from them. They have provided the "extra touch" that has made us feel special.

Garth Trails: The Village Owner