Contact Customer Service

Prior to occupancy, please contact:
Merry-Anne Glazin
Customer Care Specialist
merryanne@starwardhomes.com
(905) 981-6844

After occupancy, please contact:
Warranty Administration
Denise Lianos

Warranty Administrator
service@starwardhomes.com
(905) 667-8816


Service Emergencies
Customers requiring emergency service after hours and on weekends can call
(905) 521-5163.

  • Total loss of heat between Sept. 15th and May 15th *
  • Gas leak *
  • Total loss of electricity *
  • Total loss of water supply *
  • Total sewage stoppage *
  • Plumbing leakage that requires complete water shut-off
  • Water penetration on the interior walls or ceiling

* Emergency situations due to the failure of a municipality or utility to provide the service are not within the builders' control.


Warranty Service Requests
To make a warranty service request, please complete and submit a Service Request Form by mail, fax or email.

Testimonials
Customer Testimonials
Read about the experiences and testimonials from Starward satisfied customers.
Read Testimonials
Recommend Us to a Friend
Have a friend or relative purchase a home within 90 days of registration in a Starward community and both you andyour referral will receive $500 upon closing.
Click here for details
Starward Warranties
Starward offers one of the best warranty programs in town. We extend the one year standard industry coverage to 2 years. Read More
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