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Customer Service

Warranty Information
Twice the Peace of Mind

The Tarion New Home Warranty Plan includes:

  • Seven Year Major Structural Defect Coverage
  • Deposit Protection up to $40,000
  • Guarantees Builder Performance for a 1-year warranty on home and a 2-year warranty on the power train (electrical, plumbing, heating and water penetration of basement)
Starward Homes Two Year Warranty
Service Emergencies
Customers requiring emergency service after hours and on weekends can call our pager at (905) 521-5163.
Warranty Service Requests
To make a warranty service request, please complete and submit a Service Request Form by mail, fax or email.

Tarion Warranty Forms
Construction Performance Guidelines
30 Day Form
Year End Form
Second Year Form

Starward Warranty Form
Testimonials

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790 Shaver Road, Ancaster, ON. L9G 3K9   Tel: (905) 648-7000   Toll Free: 1-800-263-6717  Fax: (905) 648-2786
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